“Very satisfied. The new space was a little larger than was originally measured. The workmen made sure this space was utilized by giving us extra room between aisles. This makes the system much easier to use. They also worked closely with our Building Services team to ensure that our under floor electrics and data were still easily accessible.
I’ve had so many positive comments from people using the new archive space. It’s like having a new system rather than a relocated one.”
“The shelving at our Darlington Medical Library was old and dated. We previously purchased Rackline shelving for our new library at Durham. We were happy with this shelving and decided to revamp the library at Darlington using the same shelving. The shelving and design has really opened up the library and made it a much more modern and nicer place for students to study.”
“Just to let you know the shelves and plan chest have been installed and are great ; the team were excellent and it was all installed by the time staff were coming into work. I appreciate their dedication and also that they drove down so early in the day!”
“I was very impressed with the level of service from Tracy and the installation team.”
“Looks great – transformed the space!”
“Overall, this was a challenging project in a non-standard space which during the course of the project also emerged to have problems with the load bearing capacity of the floor. Everyone at Rackline was extremely helpful in finding a solution to these difficulties and liaising with our structural engineer. I am very pleased with the final installation.”
“Very impressed with the service I received from start to finish, very professional and customer focused and will certainly use your service again if the need arises in the future.”
“The whole project was approached and dealt with in a very professional manner, at no time was there any concerns from either party of what was required and how it was to be done. Work was carried out very efficiently with the minimum of fuss and with no disruption to the Hospital’s activities. Your work forces were polite, efficient and helpful, All in all it was an extremely smoothly exercised project.”
“The project was to install mobile shelving in our new storage facilities. Tom was excellent at coming in and planning and quoting for the job and all of our requirements were met. It was excellent that after a later site visit and seeing the modified layout of the store he suggested the designs were modified in order to give us longer tracks to allow for more shelving to be added at a later date.”
“It was due to a major flood that we found ourselves having to seek replacement shelving. I have to say that some of the sales people from other companies were less than helpful in these difficult circumstances, but Jeff Hibbert from Rackline was incredibly supportive, helpful and patient through every stage of the planning. All aspects were considered, which resulted in a smooth and swift installation. We’re so pleased with the results – the bespoke shelving safely accommodates our various formats and has increased storage capacity significantly.”
